Menorah FAQ

1. What materials are used in constructing the Menorah?

Our Menorah is crafted from durable, powder-coated, non-rust aluminum with an acrylic facia. This combination ensures both strength and a sleek, modern appearance.

2. Is the Menorah suitable for outdoor use, even in winter?

Yes, our Menorah is designed for both indoor and outdoor use. The high-quality materials and powder-coated finish provide a long-lasting, weather-resistant product.
For outdoor use, the Menorah offers two stability options:

  • Weighted Base: The Double Pyramid Base includes compartments for sandbags or other weights, enhancing stability.
  • Anchor Holes: The base features anchor holes on all four sides, allowing for secure attachment to grass, soil, or cement.
    These features ensure the Menorah remains extremely stable, even in strong winds and harsh weather conditions

3. Does the Menorah offer multicolor lighting options?

No, our Menorahs do not currently include multicolor lighting options.

Why? Longevity is our top priority. We don’t believe in adding unnecessary multicolor features that may compromise the durability and quality of our Menorahs. Many customers who have used multicolor versions from other providers report significant issues after just a year or two.

For us, ensuring that your Menorah lasts for many seasons to come is more important. While we understand the appeal, we aren’t ready to offer that feature just yet—except to participants in our exclusive beta program.

4. How do the LED bulbs function, and are they weatherproof?

We use custom-designed LED light fixtures that screw over the LED chip, creating a water-tight seal. This design protects the lights from rain, snow, and other elements, ensuring reliable performance in various weather conditions.

5. Is the Menorah double-sided?

Currently, we offer a single-sided Menorah. However, a double-sided version is in development and will be available in the future.

6. Can the Menorah be disassembled for storage or transport?

Yes, the Menorah branches can be easily disconnected, allowing for compact storage and convenient transport. It packs into a special carrying case, and detailed assembly instructions are provided with your purchase.

7. Is the Menorah battery-operated?

Yes, our Menorah operates on a 12V low-voltage system and can be powered using rechargeable batteries for portability. Depending on battery quality and usage, one set of batteries can last up to 3 days or even the entire Chanukah season. For extended use, we recommend high-quality rechargeable batteries.

8. Does the Menorah feature automatic lighting controls?

Yes, our Menorahs come with a built-in sensor, allowing for automatic on and off functionality without manual intervention.

9. How does your Menorah compare to using light strings on an existing Menorah?

Our Menorah offers a clean, modern, and sleek look with integrated LED lights, eliminating the need for external light strings. This design ensures no loose wires or tangles, providing a professional and streamlined appearance.

10. Is a fire adaptor available for the Menorah?

Yes, we offer a custom-designed fire adaptor that fits securely into our Menorah. This adaptor is specifically made for our product and cannot be used with other Menorahs. You can view pictures and order the fire adaptor here.

11. How does the Menorah perform in various weather conditions?

Our Menorah is designed to withstand rain, snow, and strong winds. The water-tight seals around the LED bulbs ensure that moisture won’t cause any issues. With the stability options of weighted sandbags or anchor holes, it remains secure and functional even in harsh weather.

12. Are custom-sized Menorahs available?

Yes, we offer custom Menorah sizes. Please contact us directly to discuss your specifications, and we will be happy to work with you to create the perfect Menorah for your needs.

13. Is the Menorah suitable for residential neighborhoods?

Absolutely! Our Menorahs come with a dimming feature, which allows you to adjust the brightness to suit your neighborhood. If the full setting is too bright for your area, simply dim it to a more appropriate level.

14. What warranty is provided with the Menorah?

Our Menorahs come with a 3-year warranty that covers defects in material or workmanship. If you experience any issues with your Menorah, please reach out to us, and our customer service team will assist you promptly.

15. Why is the Menorah white instead of silver?

The Menorah is made from high-quality aluminum and finished with a white powder coat to prevent rust and provide a durable outdoor finish. This white finish ensures the Menorah’s longevity and adds to its clean, modern appearance.

16. What is the lifespan of the LED lights?

Our LED chips are rated to last between 70,000-100,000 hours (approximately 7-10 years), which means you won't need to replace them for many years. After their lifespan, the LED chips are easy and inexpensive to replace.

17. Why were traditional bulb sockets replaced with LED chips?

We replaced traditional bulb sockets to improve safety, reliability, and longevity. Traditional bulbs can rust and cause electrical issues, but our LED chips are sealed with a protective acrylic cover to prevent water damage. The 12V system also provides a much safer experience, especially in wet conditions, and lasts far longer than conventional bulbs.

18. Is a storage case included with the Menorah?

Yes, we include a special carrying case that fits the disassembled Menorah for easy storage. The case is designed to protect your Menorah during the off-season or when transporting it to different locations.

19. Can the Menorah be used internationally?

Yes, our Menorahs come with a universal transformer that works with 110-250V, making it suitable for use worldwide. Whether you’re in the USA, Europe, or elsewhere, you can enjoy our Menorah without worrying about compatibility.

20. How does your Menorah address common issues like rusting bulb sockets?

Traditional bulb sockets often rust over time, leading to electrical issues. Our Menorah is designed to avoid this problem. The LED chips are sealed with a custom acrylic cover to keep water out and prevent rust. The long-lasting LED lights will perform for years, even in harsh conditions.

21. Why were traditional bulbs eliminated from the design?

We eliminated traditional bulbs to create a more efficient and safe product. Our LED lights last 70,000-100,000 hours, and are sealed with a water-tight acrylic cover. The 12V system also ensures that the Menorah is safe to use in wet conditions, unlike traditional bulbs that can pose a shock risk.